At OpenArch we aim to be as helpful and transparent as possible and we welcome the opportunity to provide helpful advice and guidance. The following links to associated websites may also provide helpful information. It is a legal requirement for landlords and letting agents to protect tenants’ deposits with a government scheme. Here at OpenArch, we use ‘MyDeposits’: https://www.mydeposits.co.uk/ We must provide each new tenant with the current ‘How to Rent’ guide, published by the government. This guide is for tenants and landlords, to help them understand their rights and responsibilities. Although we will provide this information should you choose to rent from us, you can also find a copy here: https://www.gov.uk/government/publications/how-to-rent Before the start of a new tenancy we are obliged by law to check that all tenants aged 18 or over can legally rent a residential property. This means we will need to see, and take copies of, any relevant documents. Full guidance on which documents are acceptable can be found here: https://www.gov.uk/government/publications/right-to-rent-document-checks-a-user-guide By law, all letting agents must join an authorised consumer redress scheme. OpenArch are members of the Property Redress Scheme: http://www.theprs.co.uk/ Other useful links: Rightmove Virgin Media information http://www.arla.co.uk/ https://www.cambridge.gov.uk/ https://eastcambs.gov.uk/ https://www.peterborough.gov.uk/ https://www.citizensadvice.org.uk/