Fee Information

We have produced this guide to inform tenants of the procedures and requirements relating to a typical tenancy. We aim to be as transparent as possible when disclosing our services, procedures and fees however please do speak to a Property Manager for an accurate assessment of your rental requirements. All fees listed are inclusive of VAT. 

Application and Referencing process

When you have found a suitable property to rent, all intended tenants will be asked to complete an application form. We will then take up references which may include a bank reference (for which your bank may charge a separate fee), credit reference, employers reference and previous landlord reference. At this point you will also be asked to pay an application fee to indicate your commitment. This fee covers the processing and storage of documentation in hard copy and/or electronic format, referencing costs, associated administrative costs, preparation of the Tenancy Agreement and the check in process. This payment is non- refundable should your application be withdrawn or be unsuccessful. Please note that this payment does not constitute a tenancy or offer of a tenancy. You will also be asked to provide a copy of your driving licence and/or passport (a valid visa will be required if you are applying from a non-EU country) We also require a copy of a utility bill or bank/credit card statement to show your current address and your last three months’ payslips or, if you are self- employed, your last 3 years accounts or VAT returns. 

Overseas Applicants

Please be aware that if you have no credit history within the UK we will be unable to complete a credit check. In this instance it is our standard procedure to request a larger deposit and/or at least 3 months’ rent to be paid in advance. Please speak to one of the Residential team if you require any clarification on this. 

Tenancy Agreement

Before commencing the Tenancy, you will sign a Tenancy Agreement which sets out the obligations of both the Landlord and Tenant. The cost of preparing this Tenancy Agreement is included in your application fee. Once this Agreement has been executed, it is legally binding. 


Before your Tenancy commences you are required to pay a security deposit, this deposit varies dependant on the property. This deposit is held by us as stakeholders and is held for the duration of the Tenancy against any damages and/or expenses arising during your tenancy for which you are liable. This deposit (for AST’s) is protected using a Government-authorised Deposit scheme. Within 30 days of paying your deposit you will receive details outlining how your deposit is protected, including details of the relevant scheme and what to do if there is a dispute at the end of the tenancy. 

Rent Payments

The majority of rent payments are due on the 1st of the month. If you take occupation mid-month, your first payment will be pro-rated to reflect this. An exact figure will be provided once your Tenancy commencement date has been agreed. If you experience any financial difficulties during your tenancy please contact us immediately. 

General Information

Once acceptable references have been received we will agree a date for the commencement of the Tenancy. We will provide you with details of the initial payment required and this must be received in cleared funds prior to the commencement date.

You will receive an inventory and schedule of condition of the property, the furniture, fixtures and fittings. This inventory will form the basis of any claims for damages at the end of the Tenancy so it is important that you agree it at this stage by signing and returning a copy to us. If you fail to return an amended copy it will be assumed that you are in agreement with the document provided.   

It is the tenant’s responsibility to pay council tax (where due) directly to the local authority. 

Fees and other charges



Application Fee (1st applicant)


Application Fee (each applicant thereafter)


Application Fee for Company Lets


Guarantor Application Fee (if required)


Interest on late rent

4% OVER The Bank of England base rate

Administration Fee if standing order/cheque payment of rent fails


Tenancy Agreement update (if a party is added to or removed from existing agreement) This includes referencing any new party


Early release administration Fee*


Renewal Fee (to create a further fixed term)


Fee for arranging work required due to breach of tenancy agreement


*Early Release Administration Fee

This fee will apply if you request to leave within the initial fixed term. The landlord may agree to this subject to the property being successfully re-let.

 **Renewal Fee for student accommodation.

This fee varies dependent upon location/circumstance – please ask for further details.  

Please note that rent and deposit charges are separate to the fees outlined above and vary dependent upon each property. The fees shown above are the MAXIMUM fees that will be applied depending on your circumstances and the number of tenants.  If you have any queries please call the office and speak to one of the Residential Team. A draft copy of a Tenancy Agreement is available upon request should this be required. 

Any questions? Drop us a message and one of our team will be happy to help...