Vacancies

OpenArch are recruiting for a Property Negotiator and Administrator to join our busy Residential department.

In brief, you will assist with the marketing and letting of the residential and student portfolios, offering excellent levels of service and communication to prospective tenants, and you will manage enquiries, arrange, confirm and assist with viewings and negotiate lets.  You will work with colleagues to ensure a productive and efficient working environment as well as updating and maintaining in house systems and tenant records.  In addition, you will assist the Head of Residential with marketing campaigns and maintaining a profile on various social media platforms.

Other aspects (not exhaustive) of the role will be to:

• Qualify and manage applicants, keeping an applicant database, and process applications
• Create tenancy paperwork inc. tenancy agreements and put together the start of tenancy pack, to include all required legislative paperwork to issue to tenants on commencement of the tenancy
• Register and protect deposit monies in line with scheme requirements
• Arrange check ins with ingoing tenants and their respective Property Manager
• Maintain good working relationships with Local agents where necessary to ensure good service and value for money.
• Assist with advertising properties with required documentation on company and third-party websites, ensuring accuracy and a uniform approach
• Adhere to company values at all times

Download the full job description here.

If you have the drive to make a real difference, a ‘can do’ attitude and a team player, then we would like to hear from you.  In return we offer a competitive salary, 20 days annual leave with additional days after a qualifying period, contributory pension scheme and private healthcare.  This is a full-time position working Monday to Friday, 9.00am and 5.30pm.

Please apply via our website at www.openarch.co.uk or email your CV with covering letter to [email protected]

The closing date for applications is Wednesday 12^th August 2020.

As part of our continued growth, OpenArch are recruiting for an Administration Apprentice to join the business.  The successful candidate will work towards their City & Guilds Level 3 Business Administraton diploma qualification. 

In brief, the Administration Apprentice will provide reception and administration support to the company, and provide customers with a first class, professional experience whether on the phone or face to face.   Additional responsibilities will include:

• assisting the EA, MD and FD as required

• act with the highest level of professionalism to meet, greet and sign-in visitors; offering refreshments as necessary

• talk in a professional manner with customers and transfer calls to the correct department/individual or deal with the enquiry; check answer machine; take messages accurately and forward to the relevant person

• manage incoming and outbound post; order postal products as required; maintain funds on the franking machine

• report deliveries to the correct department/person

• place office stationery orders, manage stock and control expenditure

• assist the Student Accommodation Officer

In addition, the Administration Apprentice will, as required, support the other departments within the business on an ad hoc basis.

Applicants wishing to apply should do so through the Government National Apprenticeship Scheme via the following link:https://www.findapprenticeship.service.gov.uk/apprenticeship/reference/1635028?_ga=2.31262780.2080848133.1593598951-1973127096.1593598942

OpenArch are seeking to recruit a Head of Residential to lead and manage our busy residential and student department.

In brief, the successful candidate will:

• report to the Board as required
• maximise the rental income of the residential and student department by minimising voids and maximising individual rents
• ensure the management and condition of the properties is maintained to the appropriate standard
• ensure that the standards within the department are in line with the company values and mission statement
• manage the major client relationship ensuring proper levels of service are met
• manage and maintain staffing levels within the department, set SMART objectives for each member of the team and review performance
• take ownership of the department budget and team target setting
• initiate and take responsibility for strategic projects and initiatives
• produce monthly departmental progress report to supplement monthly KPI report
• review processes and procedures within the department
• review department’s advertising and marketing programme
• ensure online presence is accurate and up to date including website and social media presence
• deal with customer complaints
• liaise with outside organisations to ensure the reputation of the company is enhanced within the wider community
• ensure compliance with health and safety requirements and all other legal requirements 

The successful candidate will have previous experience in a similar role and hold relevant qualifications befitting the level of the role. They will also be able to demonstrate strong leadership skills.

Download the full job description here.

Please apply via our website at www.openarch.co.uk or email your CV with covering letter to [email protected]

The closing date for applications is Friday 14th August 2020.